Fiverr Virtual Assistant Skill Test Answers 2022
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Here Are Fiverr Virtual Assistant Test Questions and Answers 2021
Answer: • Skype
___________________ computing is the use of shared resources, information and software over the Internet rather than locally on a computer or other device.
answer. • Cloud
Prices for your services should be ___________________.
Answer: • dependent on your experience
VAs typically calculate approximately _________ of their non-billable time to cover business duties like paperwork and marketing.
Answer: • 5%
What is meant by the concept of “viral” in social media?
Answer: • Social media which is spread to viewers by the consumer, growing in popularity
____________________ can free up quite a bit of time that you can turn into billable hours for clients.
Answer: • all of the above
________________________ is a mobile or remote work-environment equipped with telecommunication links and basic office furniture, but without a fixed office space.
Answer: • Virtual office
Fraud, breach of fiduciary duty, misrepresentation, and unethical acts such as using a client’s confidential information to compete against them are known as ___________.
Answer: • unfair practices
Which of the following uses videos as the presentation medium?
Answer: • Vlogs
What is Anchor Text?
Answer: • It is the visible text that is hyper linked to another page
An effective communicator should never ___________________.
Answer: • blame others for errors
10 people do a web search. In response, they see links to a variety of web pages. Three of the 10 people choose one particular link. That link then has a __________ click-through rate.
Answer: • 30 percent
A good way to combat procrastination is to prioritize a daily task list on the basis of ________________________.
Answer: • ordered list
Virtual assistants should always ______________________.
Answer: • all of the above
__________________ programs are computer applications that create pages with multiple cells in a grid of rows and columns to resemble worksheets.
Answer: • Spreadsheet
Which of the following gives you common law protection against others in your state using the same name?
Answer: • all of the above
The _____________ of a website is very important.
Answer: • all of the above
Measuring the strengths, opportunities, weaknesses and threats of an organization is known as ____________________.
Answer: • SWOT analysis
__________________ is used to send and receive funds from around the world.
Answer: • PayPal
_________________ is an online classified ad website where individuals and businesses can post ads for free, or for a low fee in some categories and areas.
Answer: • Craigslist
A _______________ is a set of one or more keys that when pressed trigger a specific software or operating system action.
Answer: • keyboard shortcut
___________________ is developing web content in such a way that you will increase your search engine ranking, making it easier for visitors to find you.
Answer: • Search engine optimization
Which of the following activities could be looked down upon by Google as per their quality guidelines?
Answer: • Intentionally adding keywords to the TITLE tags and ALT attributes
Which of the following business structures is most common for home-based businesses?
Answer: • sole proprietorship
Which of the following is a great way for virtual assistants to meet and network with their peers?
Answer: • Virtual assistant conferences
Which of the following is useful for managing both Facebook posts and Twitter feeds?
Answer: • HootSuite
An organization should use _________________ for their bookkeeping system.
Answer: • any of the above
A(n)___________________ is a legal contract that defines the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.
Answer: • independent contractor agreement
________________ are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.
Answer: • Ethics
Which of the following is a characteristic of social media communications?
Answer: • all of the above
Cloaking is a controversial SEO technique. What does it involve?
Answer: • Increasing the keyword density on the web pages
When making lists, it is best to ___________________.
Answer: • make a list for each project
_________________ is a virtual assistant’s primary tool for reaching and communicating with their clients.
Answer: • Email
_______________ is a good place for virtual assistants to advertise their services.
Answer: • websites
A _______________ is a business set up by law to act as a single person.
Answer: • sole proprietorship
The business image for an organization that caters to entertainers should be _________________________.
Answer: • business-like and professional
Social media platforms can be used for __________________________.
Answer: • all of the above
Writing down a list of daily tasks in the order they need to be accomplished is a(n)_______________________.
Answer: • ordered list
All of the following are social bookmarking sites except ____________________.
Answer: • Digg
VoIP services cannot be used for ______________________.
Answer: • sending faxes
A package of information about a business that is given to new clients is called a _______________________.
Answer: • intro package
Which of the following is a designation given by the state of residence rather than a federal tax entity?
Answer: • sole proprietorship
Why is it important to have a company blog hosted on the company web domain versus a third-party blogging site?
Answer: • Search engine rankings will include hits on the blog as part of the overall website hits
Basic skills that are required to be successful as a Virtual Assistant include __________________.
Answer: • good communication skills
Which of the following can help to earn more from current customers?
Answer: • providing additional services
When working for a client it is best to have a(n)__________________.
Answer: • written contract
Delays in social media communications are due to __________________.
Answer: • Internet access
Which of the following is NOT an instant messaging application?
Answer: • Windows Live Messenger
What traditional marketing technique is YouTube closest to?
Answer: • Television advertising
Which of the following allows users to connect to and monitor up to five social profiles with a free account?
Answer: • HootSuite
Press ___________ to paste contents of clipboard.
Answer: • Ctrl + V
_________________ programs are used to create newsletters and other image-based documents.
Answer: • Graphics
________________ is a free online document creation and storage service that allows you to create and share your work with others online.
Answer: • Google Docs
_________ are the collective values of a company that are used to evaluate whether the behavior of members of the organization is considered appropriate and acceptable.
Answer: • Ethics
Which of these is a benefit of having an organized workflow?
Answer: • all of the above
Press ___________ to search and replace in a word document.
Answer: • Ctrl + H
A(n)___________________ serves as the main point of contact for the company by answering phone calls, taking messages, scheduling appointments, and making travel arrangements.
Answer: • virtual receptionist
Which of the following statements about Google’s technical and quality guidelines is true?
Answer: • Avoid using robots.txt to prevent crawling of search results pages or other auto-generated pages, even if they don’t add much value for users coming from search engines
Which of the following allows a user to access their computer or a client's computer via the Internet?
Answer: • remote desktop sharing
What do updates to Facebook status resemble most closely?
Answer: • Posts on Twitter
What is Keyword Density?
Answer: • The number of times the keyword is used / (DIVIDED BY) the total word count on the page
It makes sense to charge lower fees for ________________.
Answer: • simple jobs
A(n)_________________ is a short summary used to describe a product, service, or business that can be delivered within a short span of time.
Answer: • elevator pitch
Which black hat SEO technique is characterized by a method to deceive search engines, by detecting the search engine bot and “feeding” it with a different HTML code than the HTML actually served to users?
Answer: • Cloaking
Creating a work schedule will help you to _________________________.
Answer: • all of the above
What is meant by “micro-blogging”?
Blogs with limited individual posts, limited by character count typically
____________________ is the use of shared resources, information and software over the Internet rather than locally on a computer or other device.
Answer: • Cloud computing
Work invoices should ______________________.
Answer: • be sent out in a timely manner
Fraud, breach of fiduciary duty, misrepresentation and unethical acts such as using a client’s confidential information to compete against then are known as________.
§ Business ethics
§ Ethics
§ Unfair
§ Privacy issues-d
Which of the following is NOT an instant messaging application?
§ Skype
§ Gmail
§ AIM
§ Slack-d
A{n}_______________ serves as the main point of contact for the company by answering phone calls, taking messages and scheduling basic appointments.
§ Virtual receptionist-a
§ Event planner
§ Research assistant
§ Virtual professional
Which of the following can help to earn more from current customers?
§ Hiring an assistant
§ Providing additional services
§ Creating more billable hours
§ None of the above-d
Which of the following options is a correct social networking site that is used by professionals to network and get job advice?
§ Wikipedia
§ Yahoo
§ Linkedin-c
§ Jobby
A____________ describes a business products or service, outlines its strategic goals and identifies as target audience.
§ Business plan-a
§ Marketing plan
§ Operations plan
§ Competitive analysis
Measuring the strengths, weaknesses, opportunities and threats of an organization is known as_____________.
§ Competitive analysis-a
§ SWEAT test
§ SWOT analysis
§ Industrial analysis
________is an application which provides instant messaging services.
§ Skype-a
§ Windows Live
§ Both options a and b
§ None of the above
Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?
§ Ctrl+H
§ Ctrl+Y
§ Ctrl+V-c
§ Ctrl+I
________is a virtual assistant’s primary tool for reaching and communicating with their clients.
§ Email-a
§ Company website
§ oDesk
§ vWorker
Select the correct benefit(s) of having an organized work flow.
§ Increased efficiency
§ Batter productivity
§ More billable hours
§ All of the above-d
The business image tor an organization that caters to entertainers should be________
§ fun and energetic
§ business-like and professional-b
§ contemporary
§ youthful and silly
Skype is an online way to:
§ take pictures Of the Sky on your
§ See and talk With Other people using the internet -b
§ find out the name Of a song on the radio.
§ post messages to social media sites.
_____ is a popular online site used for sending promotions and invitations.
§ Survey Monkey
§ Eventbrite -b
§ Jabber
§ Messenger
Which black hat SEO technique is characterized by presenting different content or information to search engine’s bot than what actually shown to the user?
§ Coating
§ Foisting
§ Slighting
§ Cloaking-d
A________ is a set of one or more keys that when pressed trigger a specific software or operating system action.
§ Keyboard shortcut-a
§ Common action
§ Quick click
§ Windows button
A{n}______________ is a legally binding contact defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contact.
§ Independent contractor agreement
§ Subcontractor agreement
§ Privacy policy
§ Non-disclosure agreement-d
Which of the following features allows a user to access their computer or a client’s computer via the internet?
§ Remote desktop sharing-a
§ Instant messaging
§ Video chat
§ Online document storage
______________ programs are software applications that create documents containing multiple cells in a gird of rows and columns to resemble worksheets.
§ Word processing
§ Spreadsheet-b
§ Email
§ Graphics
What traditional marketing technique is YouTube most like?
§ Print advertising
§ Television advertising-b
§ Radio advertising
§ Mail advertising
__________ software applications are used to create newsletters and other image based documents.
§ Word processing
§ Spreadsheet
§ Email
§ Graphics-d
When working for a client, it is a good business practice to have a{n}________.
§ Handshake
§ Written contract-b
§ Contract template
§ Oral agreement
Fiverr virtual assistant test answers 2020
__________ are the professional values which define whether the behaviour or its company are considered appropriate and acceptable.
§ Business ethics-a
§ Ethics
§ Unfair practices
§ Privacy issues
What does the term “going viral” mean in social media?
§ Social-media post which spreads rapidly to a large population of viewers and grows in popularity-a
§ It is a method of branding a company
§ Advertising which can easily be emailed
§ Marketing advertisements which are not serious
__________ is a free web-based document creation and storage service where you can create and share your work with others online.
§ Skype
§ Google docs-b
§ PayPal
§ Windows Live
A(N)______________ is a brief description of a product, service or business which can be delivered in a short span of time.
§ Elevator pitch
§ Product description
§ Subtitle
§ Marketing pitch-d
An organization may use____________ as a bookkeeping system.
§ Physical general ledger
§ Computer software
§ QuickBooks
§ Any of the above-d
All of the following option are social bookmarking sites except.
§ Quora
§ Digg
§ Linkedin
§ Reddit-d
Which social media network features a hashtag for posts?
§ Google+
§ Twitter-b
§ Messenger
§ Pinterest-d
Pricing for your services should be__________________.
§ High enough to cover expenses
§ Low enough for people to hire you
§ Dependent on your experience-c
§ All of the above
When making lists, it is best to______________.
§ Keep one list
§ Make a list by priority or urgency-b
§ Make a list for each project
§ Manage multiple lists
_____________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.
§ Craigslist-a
§ Elance
§ Odesk
§ Guru
Creating a work schedule will help you to__________________.
§ Define your workable hours
§ Keep from being overwhelmed-b
§ Accomplish your daily goals
§ All of the above
Virtual assistants should always_______________.
§ Keep their commitments-a
§ Use due diligence
§ Immediately identify and correct any mistakes
§ All of the above-d
A package of information about a business that is given to new clients is called a(n)______________.
§ Resume
§ Marketing letter
§ Welcome kit-c
§ Intro package
VoIP services cannot be used for__________________.
§ Emergency calls
§ Sending faxes-b
§ Phone calls
§ Video chats-d
Fiverr virtual assistant test answers 2020
_____________ can free up quite a bit of time that you can turn into billable hours for clients.
§ Productivity software
§ Hiring an assistant-b
§ Delegating tasks
§ All of the above-d
What do Facebook status updates resemble most closely?
Video blogs-a
Twitter posts
A company white paper
Linkedin articles
Which of the following options is an attribute of social media communication?
It is immediate-a
Can be deleted
Can be edited
All of the above-d
You can automate your social media content by:
Scheduling posts to be sent at a future time-a
Posting at the same time each day.
Sending out posts randomly during the day.
All of the above
Which of the following uses videos as the presentation medium?
Blogs
Weblogs
Microblogs
Vlogs-d
Invoices to clients for completed work should_______________.
Be sent out in a timely manner
Clearly state any agreed to terms
Be followed up promptly if unpaid
All of the above-d
____________ Is/are a good place for virtual assistants to advertise their services.
Television
Radio
Newspapers
Websites-d
Twitter postings are limited to_______ characters.
120
50
140-c
250
____________ allows the user to add a geographical tag which identifies where a photo was taken.
Pinterest
LinkedIn
Instagram-c
AOL Messenger
_______________ are the values that people use to decide whether a particular action or behavior is considered appropriate and acceptable.
Business ethics-a
Ethics
Unfair practices
Privacy issues-d
Which of the following is NOT a social media platform where users can post their own tips and reviews?
Yelp
Angle’s List
Second Life-c
Foursquare -d
Virtual assistants must protect all confidential client information due to_____________.
Business ethics-a
Ethics
Unfair practices
Privacy laws
Vas typically calculate approximately ________ of their non-billable time to cover their business dules such as paperwork and marketing.
5%-a
15%
35%
50%
Which of the following keyboard shortcuts is used to perform the replace function in a word document?
Ctrl+H
Ctrl+Y
Ctrl+V
Ctrl+I
Social media platform can be used for________________.
Customer service
Building reputation as an expert-b
Posting reviews and options
All of the above-d
Which of the following provides legal protection against other businesses in your state using the same name?
Registering the domain name
Registering the business name-b
Trademarking the business name
All of the above-d
______________ software applications allows for text editing and advanced document formatting.
Word processing-a
Spreadsheet
Email
Graphics
An effective communicator should never_______________.
Under promise and over deliver
Blame others for errors-b
Smile when speaking on the phone
Use every day language
Which social media site is a video sharing service?
Myspace
Twitter
Hangouts
YouTube -D
Which of the following platform allow users to connect and monitor up to five social profiles with a free account?
TweetGrid
TweetDeck
Hootsuite-C
Tweetadder
Basic skills that are required to be successful as a virtual assistant include__________.
Proficiency at typing
Computer software skills
Good communication skills
All of the above-d
Which of the following option is a business designation licensed by the state of residence rather than a federal entity?
Sole proprietorship-a
Partnership
Limited liability company-c
Corporation
________________ offers plugins for popular website platforms like wordPress and joomla, smart phone and tablet apps, and tools for use with software programs like Excel.
AW Stats
Site Meter
Google Analytics-c
statCounter
which of the following option is a correct social network that only allows mobile app posting?
§ Facebook
§ Snapchat -b
§ Instagram
§ All of the above
It is the amount of time employee worked that can be charged to a client.
§ Billable hours
§ Due date
§ Billing
§ Deadline-d
A_______________ describes a business’ products or services, outlines its strategic goals and identifies its target audience.
§ Business plan
§ Marketing plan
§ Operation plan
§ Competitive analysis
_____________ is an application which provides instant messaging services.
§ Skype
§ Windows Live
§ Both options a and b-c
§ None of the above
Which of the following is an effective way for virtual assistants to meet and network their peers?
§ Virtual assistant organizations
§ Virtual assistant conferences
§ Virtual assistant trade groups
§ All of the above-d
____________ is a popular online site used for sending promotion and invitations.
§ Survey monkey
§ Eventbrite-b
§ Jabber
§ Messenger
VoIP services cannot be used for_____________.
§ Emergency calls
§ Sending faxes-b
§ Phone calls
§ Video chats
Which social media platform only has a web version of their site?
§ Linkedin
§ Reddit
§ Facebook
§ None of the above-d
Which black hat SEO technique is characterized by presenting different content or information to a search engine’s bot than what is actually shown to the user?
§ Coating
§ Foisting
§ Slighting
§ Cloaking-d
Pricing for your services should be_____________________.
§ High enough to cover expenses
§ Low enough for people to hire you
§ Dependent on your experience-c
§ All of the above
Creating a work schedule will help you to__________________.
§ Define your workable hours
§ Keep from being overwhelmed
§ Accomplish your daily goals
§ All of the above-d
An organization may use ________________ as a bookkeeping system.
§ Physical general ledger
§ Computer software
§ Any of the above-d
Invoices to clients for completed work should_____________.
§ Be sent out in a timely manner
§ Clearly state any agreed to terms-b
§ Be followed up promptly if unpaid
§ All of the above
Business Ethics is the written and unwritten codes of principles and values, determined by an organization’s culture, that govern decisions and actions within that organization. It is also commonly known as:
§ Business knowledge
§ Corporate Ethics-b
§ Both A and B
§ None of the above
All of the following option are social bookmarking sites except:
§ Quora
§ Digg
§ Linkedin-c
§ Reddit
Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?
§ Ctrl+H-a
§ Ctrl+Y
§ Ctrl+V
§ Ctrl+I
Which social media site is a video sharing service?
§ Myspace
§ Twitter
§ Hangouts
§ YouTube-d
Which of the following uses videos as the presentation medium?
§ Blogs
§ Weblogs
§ Microblogs
§ Vlogs-d
Which of the following is NOT a social media platform where users can post their own tips and reviews?
§ Yelp
§ Angle’s List
§ Second Life-c
§ Foursquare-d
It is a promise issued by the manufacturer to the purchaser of an article to repair or replace it if necessary within a specified period of time.
§ Guarranty
§ Warranty
§ Condition
§ Surety-d
“The most popular way to post virtual assistance services is through?”
§ Television
§ Radio
§ Newspapers
§ Websites-d
Which of the following applications allow you to manage both Facebook posts and Twitter feeds?
§ Hootsuite
§ TweetDeck
§ TweetGrid
§ All of the above-d
A(n)__________________ is a legally binding contract defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.
§ Independent contractor agreement
§ Subcontractor agreement
§ Privacy policy-c
§ Non-disclosure agreement-d
A(n)________________ policy covers monetary damage that a client may suffer if they receive faulty services and protects the service provider in the event that they are sued.
§ Professional liability-a
§ Home insurance
§ Honesty
§ Ethics-d
______________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.
§ Craigslist-a
§ Elance
§ oDesk
§ guru
select the correct benefit(s) of having an organized work flow.
§ Increased efficiency
§ Better productivity
§ More billable hours
§ All of the above-d
A _______________ is a business center that is designed to provide its clients with a professional image without the hassles and stress of a traditional office.
§ Virtual assistant
§ Remote office
§ Virtual office-c
§ Remote location
Which of the following features allows a user to access their computer or a client’s computer via the internet?
§ Remote desktop sharing-a
§ Instant messaging
§ Video chat
§ Online document storage
____________ allows the user to add a geographical tag which identifies where a photo was taken.
§ Pinterest
§ Linkedin
§ Instagram-c
§ AOL Messenger
Which of the following options is a correct social network that only allows mobile app posting?
§ Facebook
§ Snapchat-b
§ Instagram
§ All of the above
Measuring the strengths, weaknesses, opportunities and threats of an organization is known as___________________.
Competitive analysis-a
SWEAT test
SWOT analysis
Industrial analysis
You can automate your social media content by:
Scheduling posts to be sent at a future time-a
Posting at the same time each day
Sending out posts randomly during the day
All of the above
Social media platform can be used for_____________.
Customer service-a
Building reputation as an expert
Posting reviews and opinions
All of the above
Which of the following options is a correct social networking site that is used by professionals to network and gets job advice?
Wikipedia
Yahoo
Linkedin-c
Jobby
Which of the following business strictures is most common for home-based businesses?
Sole proprietorship-a
Partnership
Limited liability company
Corporation
Which of the following is not a function in Hootsuite?
Schedule Twitter posts
Schedule Instagram posts
Schedule Facebook Personal Account Posts-c
Schedule Facebook page posts
What does the term “going viral” means in social media?
Social media post which spreads rapidly to a large population of viewers and grows in popularity-a
It is a method of branding a company
Advertising which can easily be emailed
Marketing advertisements that are not serious
Which of the following options is a business designation licensed by the residence rather than a federal tax entity?
Sole proprietorship-a
Partnership
Limited liability company
Corporation
When working for a client, it is a good business practice to have a(n)_______________>
Handshake
Written contract-b
Contract temple
Oral agreement
Virtual assistants should always_______________.
Keep their commitments
Use due diligence
Immediately identify and correct any mistakes
All of the above-d
____________________ offers plugins for popular website platforms like WordPress and Joomla, smart phone and tablet apps, and tools for use with software programs like Excel.
AW Stats
Site Meter
Google Analytics
StatCounter
_____________ computing is the use of shared resources, information, and software over the internet instead of on a local computer or other devices.
Sun
Moon
Rain
Cloud-d
Which among the following allows an access to a computer or a network through the internet even when you are away from the device?
Access Roots
Remote Bot
Access Wire
Remote Access-d
When a virtual Assistant is asked to give out company information by somebody, VA should:
Not disclose right away especially when its sensitive or confidential data
Verify the personality of the person asking for the information
Upon verifying that he is authorized to get the information, release the needed data but with due care
All of the above-d
A(n)__________________ serves as the main point of contact for the company by answering phone calls, taking messages and scheduling basic appointments.
Virtual receptionist-a
Event planner
Research assistant
Virtual professional
Which social media network features a hashtag for posts?
Google+
Twitter-b
Messenger
Pinterest
The contiguous US has 4 standard time zones, which among the following is not one of the Standard time zones.
Pacific Time
Mountain Time
Eastern Time
None of the above-d
Which of the following options is an attribute of social media communications?
It is Immediate-a
Can be deleted
Can be edited
All of the above
It is a number assigned to a person that indicates to lenders their capacity to repay a loan.
Capital-a
accounting
gross Profit
Credit Score
____________________ can free up quite a bit of time that you can turn into billable hours for clients.
Productivity software
Hiring an assistant
Delegating tasks
All of the above-d
In the windows operating system, holding down the “Alt” key plus pressing “T” results in:
Shutdown of program
Restarting program
Switching of application-c
New Tab
_______________ software application are used to create newsletters and other image based documents.
Word processing
Spreadsheet
Email
Graphics-d
A virtual assistant can help with social media by:
researching content
Writing draft tweets and posts
Monitoring posts to social pages
All of the above-d
The ___________ of a website is very important.
Tone
Message-b
colors
all of the above
an effective communicator should never________________.
Under-promise and over-deliver
Blame others for errors-b
Smile when speaking on the phone
Use everyday language
A(n)________________ is a brief description of a product, service or business which can be delivered in a short span of time.
Elevator pitch-a
Product description
Subtitle
Marketing pitch
Virtual assistants must protect all confidential client information due to________________.
Business ethics-a
Ethics
Unfair practices
Privacy laws
Which of the following platform allow users to connect to and monitor up to five
Social profiles with a free account?
TweetGrid
TweetDeck
HootSuite -c
TweetAdder
What traditional marketing technique is YouTube most like?
Print advertising
Television advertising-b
Radio advertising
Mail advertising
Which of the following options is a social media site where you can create a board by using pictures?
Instagram
Quora
picture
Pinterest -d
___________________ offers plugins for popular website platforms like WordPress and Joomla, smartphone and tablet apps, and tools for use with software programs like Excel.
AW Stats
Site Meter
Google Analytics-c
StatCounter
Which of the following features allows a user to access their computer or a client’s computer via the Internet?
Remote desktop sharing-a
Instant messaging
Video chat
Online document storage
Which of the following option is an attribute of social media communication?
It is immediate
Can be deleted
Can be edited
All of the above-d
Select the correct benefit(s) of having an organized workflow.
Increased efficiency
Better productivity
More billable hours
All of the above-d
In the windows operating system, what is the shortcut key when you want to close an application?
Ctrl+E
Ctrl+C
Ctrl+F4-c
Ctrl+X
___________ is a free web-based document creation and storage service where you can create and share your work with others online.
Skype
Google Docs-b
PayPal
Windows Live
A(n)_________________ is a legally binding contract defining the confidential information and knowledge that the parties wish to share with one another, but also want to be restricted from any other third parties outside the contract.
Independent contractor agreement
Subcontractor agreement
Privacy policy
Non-disclosure agreement-d
Which of the following keyboard shortcuts is used to paste contents of the clipboard to a document?
Ctrl+H
Ctrl+Y
Ctrl+V
Ctrl+I
In the windows operating system, holding down the “Alt” key plus pressing “T” results in:
Shutdown of program
Restarting program
Switching of application-c
New Tab
_________________ is an online service used to send money and accept payments worldwide.
Skype
Google Docs
PayPal-c
Windows Live
Which of the following is not a function in Hootsuite?
Schedule Twitter posts
Schedule Instagram posts
Schedule Facebook Personal Account Posts-c
Schedule Facebook Page Posts-d
What does CRM in the CRM system stand for?
Client Relation Manager
Customer Resolution Management
Customer Relations Manager
Customer Relationship Management-d
What does the term “going viral” means in social media?
Social media post which spreads rapidly to a large population of viewers and grows in popularity-a
It is a method of branding a company
Advertising which can easily be emailed
Marketing advertisements that are not serious
__________________ is an online classified ad website where individuals and businesses can post free or low fee ads in many categories and geographical areas.
Craigslist-a
Elance
oDesk
guru
it is the amount of time that the employee worked that can be charged to a client
billable hours-a
Due Date
Billing
Deadline
Creating a work schedule will help you to________________.
Define your workable hours
Keep from being overwhelmed
Accomplish your daily goals
All of the above-d
A ________________ is a business center that is designed to provide its clients with a professional image without the hassles and stress of a traditional office.
Virtual assistant
Remote office
Virtual office
Remote location-d
Virtual assistants should always________________.
Keep their commitments
Use due diligence
Immediately identify and correct any mistakes
All of the above-d
_________________ is an application which provides instant messaging services.
Skype-a
Windows Live
Both options a and b
None of the above
You can automate your social media content by:
Scheduling posts to be sent at a future time-a
Posting at the same time each day
Sending outposts randomly during the day
All of the above
Business Ethics is the written and unwritten codes of principles and values, determined by an organization’s culture, that govern decisions and actions within that organization. It is also commonly known as:
Business knowledge-a
Corporate Ethics
Both A and B
None of the above
_________________ is the use of shared resources, information, and software over the internet rather than locally on a computer or other device.
Cloud computing-a
A personal hotspot
WIFI
An IPad
A _______________ describes a business product or services, outline its strategic goals and identifies its target audience.
Business plan
Marketing plan-b
Operations plan
Competitive analysis
“The most popular way to post virtual assistance services is through?”
Television
Radio
Newspapers
Websites
Which of the following business structures is most common for home-based businesses?
Sole proprietorship-a
Partnership
Limited liability company
Corporation
It is the practice by which the time is adjusted to achieve longer evening daylight in summer by setting the clocks an hour ahead of the standard time.
Standard Time
Daytime Saver
Clock Adjustment Period
Daylight Saving Time
Which black hat SEO technique is characterized by presenting different content or information to a search engine’s bot than what is actually shown to the use?
Coating
Foisting
Slighting
Cloaking-d
A _____________ is a set of one or more keys that when pressed trigger a specific software or operating system action.
Keyboard shortcut-a
Common action
Quick click
Windows button
In emailing, which the following functions allows the sender to conceal the recipient of the email?
Carbon Copy
Blind Copy Courier
Blind Carbon Copy-c
None of the above
The ___________ of a website is very important.
Tone
Message
Colors
All of the above-d
An effective communicator should never___________.
Under-promise and over-deliver
Blame others for errors-b
Smile when speaking on the phone
Use everyday language
When a Virtual Assistant is asked to give out company information by somebody, VA should:
Not disclose right away especially when sensitive or confidential data
Verify the personality of the person asking for the information
Upon verifying that he is authorized to get the information, release the needed data but with due care
All of the above-d
____________ is a popular online site used for sending promotions and invitations.
Survey Monkey
Eventbrite-b
Jabber
Messenger
Which of the following applications allows you to manage both Facebook posts and Twitter feeds?
HootSuite-a
TweetDeck
TweetGrid
All of the above
VoIP services cannot be used for______________.
Emergency calls
Sending faxes
Phone calls
Video chats-d
A package of information about a business that is given to new clients is called a(n)_____________
Resume
Marketing letter
Welcome kit-c
Intro package
Which of the following options is a business designation licensed by the State of residence rather than a federal tax entity?
Sole proprietorship-a
Partnership
Limited liability company
Corporation
A(n)_________________ policy covers monetary damage that a client may suffer if they receive faulty services and protects the services provider in the event that they are sued.
Professional liability-a
Home insurance
Honesty
Ethics
Which of the following options is a correct social networking site that is used by professionals to network and gets job advice?
Wikipedia
Yahoo
Linkedin-c
Jobby
Pricing for your services should be________________.
High enough to cover expenses
Low enough for people to hire you
Dependent on your experience-c
All of the above
Which of the following is NOT a social media platform where users can post their own tips and reviews?
Yelp
Angle’s List
Second Life-c
Foursquare
Which of the following options is a correct social network that only allows mobile app posting?
Facebook
SnapChat-b
Instagram
All of the above
A(n)_____________ is a brief description of a product, service or business which can be delivered in a short span of time.
Elevator pitch-a
Product description
Subtitle
Marketing pitch
Which of the following is an effective way for virtual assistants to meet and network with their peers?
Virtual assistant organizations
Virtual assistant conferences
Virtual assistant trade groups
All of the above-d
Virtual Assistant must protect all confidential client information due to__________________.
Business ethics-a
Ethics
Unfair practices
Privacy laws-d
Which of the following is NOT an instant messaging application?
Skype
Gmail
AIM
Slack-d
Which of the following options is a social media site where you can create a board by using pictures?
Instagram
Quora
pictureMe
pinterest-d
what does VOIP stands for?
Voice Over Internet Provider
Voice on Internet Provider
Voice Over Internet Protocol-c
Voice Online Internet Protocol
Which among the following allows an access to a computer or a compute or a network through the internet even when you are away from the device?
Access Roots
Remote Bot
Access Wire
Remote Access-d
Which of the following uses videos as the presentation medium?
Blogs
Weblogs
Microblogs
Vlogs-d
What traditional marketing technique is YouTube most like?
Print advertising
Television advertising-b
Radio advertising
Mail advertising
When working for a client, it is a good business practice to have a(n)_________________.
Handshake
Written contract-b
Contract temple
Oral agreement
Which social media network features a hashtag for posts?
Google+
Twitter-b
Messenger
Pinterest
________________ can free up quite a bit of time that you can turn into billable hours for clients.
Productivity software
Hiring an assistant
Delegating tasks
All of the above-d
An organization may use________ as a bookkeeping system.
Physical general ledger
Computer software
QuickBooks
Any of the above-d
Which social media site is a video-sharing service?
MySpace
Twitter
Hangouts
youtube-dl
Invoice to clients for completed work should_____________________.
Be sent out in a timely manner
Clearly state any agreed to terms
Be followed up promptly if unpaid
All of the above-d
A virtual assistant can help with social media by:
Researching content
Writing draft tweets end posts
Monitoring posts to social pages
All of the above-d
Fiverr virtual assistant test answers 2020
What is meant by “microblogging?
Blogging every day
Blog which is posted by companies, not individuals
Combined blogging and instant messaging with short messages and small file sizes-c
Blogging from mobile devices
Measuring the strengths, weaknesses, opportunities and threats of an organization is known as____________________.
Competitive analysis
SWEAT test
SWOT analysis-c
Industrial analysis
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